Current Practices and Procedures

Applies to: All components

Description:

This indicator refers to the stakeholder engagement practices and procedures of the company. These should include public disclosure of appropriate information, meaningful consultation with stakeholders and an effective procedure or mechanism by which people can make comments or raise grievances. The process of stakeholder engagement should begin at the earliest stage of project planning and continue throughout the life of the project.

Question:

What are the company's current practices and procedures for communicating with communities affected by its operations and other stakeholders?

Rating:

The company uses its website, but also other various communication tools (e.g. face to face meetings, open days, brochures, community meetings) to communicate with its stakeholders

The company uses mainly one communication tool such as web-site, but it is transparent and regularly updated

The company uses only web-site as a communication tool and it is not regularly updated

The company has no communication with its stakeholders